My Transfer BG is a transfer provider owned by BT AUTO Ltd. We provides searching and booking of transfers on its website. This is contract for the provision of transportation services is between You and BT AUTO Ltd.

  1. About the transfer

A transfer is the movement of one or more passengers from one location to another.
The cost of transfer depends on the type of vehicle and the distance between two locations. The price does not depend on address within the country limits.
The transfer is carried out with a vehicle which corresponds to the number of passengers and pieces of luggage.
The location of departure and destination must have a particular address
The driver waits for the client at the pickup location holding a board with client’s last name on it.
Voucher must be shown to the driver.

2. About the booking

To make a booking, You must fill in all the required fields on online booking form.
Type or choose a city as your Drop-off locations.
Choose a desirable type of vehicle.
Enter your travel details: address, flight number as well as your contact information.
You can make a booking not later than 12 hours prior to your departure date.
Please print the voucher and take it with you.
You must check and ensure that all information you provide is correct and complete.

3. About Cancellation Policies

All orders must be cancelled no later than 24 hours before the time of the beginning of transfer.
To cancel an order the client should send an e-mail to us.
Any changes must be made no later than 24 hours before the transfer starts.

4. About Meet and Greet

The driver must meet the client at Sofia airport at the time specified in the voucher. The driver will be holding a board with client’s name on it.
Your driver will be waiting for you for 1 hour. If within this time the client and his driver fail to meet, the order shall be considered canceled.
The driver may want to contact the client by mobile phone prior to departure to arrange the meeting.
If for some reason the driver cannot pickup the client in time, he must inform the client in advance.
The client must be waiting for the driver at the meeting point at the time specified in the voucher.
The client is obliged to inform of urgent changes.

5. About Payment options

The price of transfer displayed on our website depends on chosen type of vehicle and distance between departure and destination points.
The payment is processed in arrival at Sofia airport.
Method of payments :
– cash in Euro or BGN
– by Credit or Debit card
Prepayment on our Bank Account .

6. About other conditions

Client may be offered a vehicle of higher class than it has been stated in voucher at the same price.
If the driver want to contact the client by mobile phone at the arrivle, please on your phone turned on.